Terms and Conditions

These Terms and Conditions set out the rules for accessing and using this website and any related services, features, and tools made available through it (together, the “Services”). By creating an account, accessing the Services, or using any part of the website, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

If you do not agree with any part of these Terms, you should stop using the Services. Additional rules may apply to specific products or features (for example, particular promotions or payment methods). Where such additional rules apply, they will be made available at the relevant point of use and should be read together with these Terms.

1. Who We Are and Scope of These Terms

The Services are provided to users for entertainment purposes. These Terms govern the contractual relationship between you (the “User”, “you”, “your”) and the operator of the website (the “Operator”, “we”, “us”, “our”). References to the “website” include desktop and mobile versions, any web app functionality, and other official access points provided by the Operator.

These Terms apply to all visitors and registered account holders. Certain sections (such as deposits, withdrawals, and bonuses) apply only once you create an account and use paid features. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force.

2. Eligibility and Access

To use the Services, you must meet the minimum age and legal requirements applicable in your location. You are responsible for ensuring that accessing and using the Services is lawful where you are located. If online gaming is restricted or prohibited in your jurisdiction, you must not use the Services.

We may limit or refuse access to the Services where required by law, regulation, licensing conditions, or risk controls. We may also restrict access to certain products or payment methods based on your location, verification status, or other compliance considerations.

3. Account Registration

To access features that require an account, you must complete the registration process and provide accurate, current, and complete information. You must keep your account details up to date. You may be asked to provide additional information to confirm your identity, age, and address, or to meet anti-fraud and anti-money-laundering obligations.

You may only register one account unless we explicitly permit otherwise. Creating multiple accounts to obtain duplicate bonuses, circumvent restrictions, or otherwise gain an unfair advantage is not permitted and may result in account limitations, withholding of promotional benefits, or closure of accounts in line with these Terms.

4. Security of Your Account

You are responsible for maintaining the confidentiality of your login details and for all activity carried out through your account. If you believe your account has been accessed without authorisation, you must notify us as soon as possible and take reasonable steps to secure your email and device access.

For your security and to reduce fraud risk, we may implement measures such as login checks, device verification, and transaction monitoring. We may also suspend access temporarily if we identify unusual activity that requires review.

5. Acceptable Use

You agree to use the Services in a lawful manner and not to misuse the website, content, or systems. In particular, you must not:

• use the Services for any unlawful purpose or in violation of any applicable law or regulation;
• attempt to interfere with the operation, security, or integrity of the website or its infrastructure;
• use automation, scripts, bots, or other tools to gain an unfair advantage or to manipulate outcomes;
• tamper with transactions, payment flows, or verification checks;
• use the Services in a way that may harm other users, including harassment or abusive conduct toward support staff;
• provide false information, impersonate another person, or submit documents that are inaccurate or misleading.

We reserve the right to investigate and take action where we reasonably suspect prohibited activity, including limiting access, reversing promotional credits, and suspending or closing accounts in line with applicable rules.

6. Availability, Maintenance, and Updates

We aim to provide a stable and reliable service, but we do not guarantee uninterrupted access. The Services may be unavailable due to maintenance, technical issues, third-party outages, or events outside our reasonable control.

We may update the website, features, or content to improve performance, security, compliance, or user experience. From time to time, we may also amend these Terms. Where changes are material, we will take reasonable steps to notify users through the website or account messaging. Continued use of the Services after changes take effect indicates your acceptance of the updated Terms.

7. Intellectual Property and Website Content

All website content, including text, design, graphics, logos, interfaces, and software, is protected by applicable intellectual property laws. You may view and use the website for personal, non-commercial purposes in accordance with these Terms. You must not copy, reproduce, distribute, or create derivative works from any content without prior written permission, except where allowed by law.

Any trademarks or service marks displayed on the website remain the property of their respective owners. Nothing in these Terms grants you any rights to use such marks without authorisation.

8. Communication and Notices

We may contact you using the details associated with your account, including email and on-site notifications, to provide important information about security, account activity, policy updates, or service messages. You are responsible for ensuring that your contact information is accurate and accessible.

Marketing communications, where offered, may be managed through your account settings and will be handled in line with the Privacy Policy and your preferences.

9. Deposits and Payments

To access paid features, you may be required to make a deposit using one of the available payment methods. Accepted methods, processing times, limits, and any applicable fees are displayed on the website and may vary depending on your location and verification status.

All deposits must be made using payment methods registered in your own name. Using third-party payment instruments is not permitted and may result in delayed processing, additional verification checks, or restrictions on withdrawals. You are responsible for ensuring that sufficient funds are available before initiating a transaction.

Deposits are credited once confirmed by the payment provider. We are not responsible for delays caused by banks, payment processors, or other third parties outside our control.

10. Withdrawals

Withdrawal requests are subject to standard security and compliance checks. Before a withdrawal can be processed, we may require you to complete identity verification and confirm payment details. In some cases, additional documentation may be requested to meet regulatory or risk management obligations.

Withdrawals are generally processed using the same payment method that was used for deposits, where possible. Processing times depend on the selected method and may vary based on verification status, transaction history, and internal review requirements.

We reserve the right to delay or refuse a withdrawal where there is a reasonable basis to believe that the transaction is linked to fraud, misuse of promotions, or a breach of these Terms. Any such action will be handled in accordance with applicable policies.

11. Bonuses and Promotional Offers

From time to time, promotional offers or bonuses may be made available. Each promotion is subject to specific terms that set out eligibility requirements, wagering conditions, time limits, and maximum withdrawal rules. These conditions are provided at the point of offer and form part of these Terms.

Bonuses are intended for recreational use. Any attempt to abuse promotions, including creating multiple accounts or using prohibited strategies, may result in the removal of bonus funds and related winnings.

General promotional rules are outlined in these Terms, while detailed conditions are provided separately on the Bonus Terms page. In the event of a conflict, the specific bonus conditions will take precedence.

12. Verification and Compliance

To meet legal and regulatory obligations, we may require users to verify their identity, age, and address. This process helps prevent fraud, protect users, and ensure responsible operation of the Services.

Verification requests may occur at any stage, including after registration, before processing withdrawals, or where unusual activity is identified. Failure to provide accurate and complete documentation may result in account restrictions until the review is completed.

We may also carry out checks relating to source of funds and transaction patterns, where required by law or internal risk controls.

13. Responsible Use

The Services are provided for entertainment purposes only. You are responsible for managing your activity in a way that is appropriate for your personal circumstances. Tools and resources may be available to help you control your usage, including limits, cooling-off periods, and self-exclusion options.

We encourage users to seek independent support if they feel that their activity is becoming difficult to manage. Further information and external support resources are outlined on the Responsible Gaming page.

14. Account Suspension and Closure

We may suspend or close an account where we reasonably believe that there has been a breach of these Terms, misuse of the Services, provision of false information, or activity that presents a legal or security risk.

Account closure may also occur at your request, subject to the settlement of any outstanding transactions. Where an account is closed, any remaining balance will be handled in accordance with applicable rules and verification requirements.

We reserve the right to take proportionate action, including restricting access to certain features, while a matter is under review.

15. Limitation of Liability

The Services are provided on an “as is” and “as available” basis. While we take reasonable steps to ensure accuracy and reliability, we do not guarantee that the website will be error-free or uninterrupted.

To the extent permitted by law, we are not liable for indirect or consequential losses, including loss of profits, data, or business opportunities arising from the use of the Services. Nothing in these Terms limits liability where such limitation is not permitted by applicable law.

16. Complaints and Disputes

If you have a question or concern about the Services, you should contact customer support in the first instance. We aim to address issues fairly and within a reasonable timeframe.

Complaints should be submitted with relevant details to allow proper review. Records of account activity may be used to assess the matter. Where appropriate, alternative dispute resolution options may be available.

17. Governing Law

These Terms are governed by and interpreted in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising in connection with these Terms will be handled through the appropriate legal channels.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes in law, technology, or operational requirements. The latest version will always be available on the website.

Your continued use of the Services after updates take effect confirms your acceptance of the revised Terms.

19. Contact Information

If you have questions about these Terms or their application, you can contact customer support through the available communication channels listed on the website.